About | Charbel Blinds | Blinds shop in Ross-on-Wye

Charbel Blinds is an independent, family-owned business based in Ross-on-Wye, Herefordshire. We have a welcoming showroom with an attached workshop, and offer a no-obligation in-home consultation service covering South Herefordshire, the Forest of Dean & Gloucestershire border. We cover the North Cotswold region with Mill and Manor, a subsidiary of Charbel Blinds Ltd.

We are extremely proud to have built a business with strong ethics. Our desire to treat customers fairly, and to be the best we can, remains at the heart of all we do. Most of all, we are proud to be part of your home or business, and proud to do all of this from our lovely HQ in Ross-on-Wye.

Our business model has never been about selling blinds at the cheapest price possible; instead we focus on providing value for money by offering quality products at fair prices, coupled with a personal end-to-end service including no obligation quotations, a 'no hassle' promise, and guaranteed aftercare.

When Charbel Blinds was established in 2018, we made a conscious decision to operate from a physical premises rather than solely as a mobile service. This allows us to be fully accountable to our customers. If any issues arise, you can always find us at our bricks & mortar high street location, where a team member will be ready to assist you. We understand that made-to-measure window coverings are a significant investment, and many customers appreciate the peace of mind our physical store provides. We also encourage you to visit us in-store in addition to your in-home consultation. Here you can view product demos, view our full range of fabric collections, and benefit from additional time to make the right decisions with the help of family or friends who were not present at your in-home consultation.

From the beginning, we have manufactured the majority of our products in-house, and we’ve continually invested in specialist training, tooling, and equipment to enhance our offerings.

We encourage all customers to compare options, as competition benefits everyone. Should you decide not to place your order with us, we ask you to consider supporting another small independent business rather than a national chain.

Who we are

Charbel Blinds was created in 2018 by husband & wife team John and Alex.

John and Alex came together from two very different career paths, with John employed in the window coverings industry since retiring as a professional jockey, and Alex previously employed in senior positions for online comparison giants moneysupermarket & gocompare, before successfully running her own consultancy business.

In 2019, Daisy joined us on a part time basis and has been with us ever since. Daisy is an all-rounder, working in both the showroom and in the workshop, and is usually the first person to answer the phone (if it's not at her ear, it's in her back pocket!).

We also have Graham working with us two days per week, mainly down in the dungeon on the metal work, and assisting with manufacturing and installations during busier periods.

Meet the team

Our family owned business brings a wealth of experience, and the team are always on hand to help.

John Pritchard

John is co-owner with wife Alex, and has been employed in the window coverings industry since retiring as a professional jockey in 2008. You will meet John at your initial measure, and he is also responsible for our installation service. John is Cotswolds born & bred, and an avid supporter of Oxford United.

Alex Pritchard

Alex is co-owner & responsible for the day-to-day running of the business. Alex previously held senior positions with online comparison giants moneysupermarket.com & go.compare. From Chester but Herefordshire-based since 2008, Alex loves following Hereford FC home & away.

Good causes

We love to do our bit for good causes. By supporting our business, and by shopping locally, you are helping to increase the number of donations we're able to make, and the number of good causes & community events we support.

Samantha's Little Prickles

Samantha's Little Prickles is a local, self-funded, hedgehog rehabilitation and rescue. We donate a sum each quarter to help Sam pay for medical supplies and veterinary sundries at her local Veterinary practice. We're also a drop off point for food, bedding & newspapers.

Learn more

Regiment Support Service

The Regiment Support Service is a not-for-profit social enterprise that produce regimental notebooks. The notebooks are given free to all officers and soldiers who donate a day’s pay to the Regimental Association which helps serving and old soldiers who fall on hard times.

Learn more

Charbel Blinds - Local schools and groups

Good causes & community groups

Over the years we have supported a variety of good causes and local community groups. We've provided sponsorship, paid for advertising at events, made financial donations, and we've gifted raffle prizes. Just a few of the good causes & community events we've supported are listed below. We thank all customers for helping us with these endeavours.

Giving back

Herefordshire Wildlife Rescue
Vale Wildlife Hospital (Tewkesbury)
Forest of Dean Hedgehog Rehabilitation & Rescue
Cat's First Rescue (Ros-on-Wye)
St. Joseph's Primary School, Ross-on-Wye
Brampton Abbotts Primary School, Ross-on-Wye
Ashfield Park Primary School, Ross-on-Wye
Spirit of Normandy D-Day trip for Veterans 2023
Regiment Support Service
Ross Beer & Cider Festival
Ross-on-Wye Cricket Club
Aston Ingham Cricket Club
Chipping Norton Cricket Club
Chipping Norton Carnival
Ross-on-Wye Mental Health Support Group
Circus Starr (Hereford)
Rocky Lee's Little Feet
Ross Open Gardens
Ross Walking Festival
Emma Creswick- sponsorship (London Marathon in aid of Rocky-Lee's Little Feet)
Lucy Hawkins - sponsorship (parachute jump in aid of The Samaritans - Herefordshire branch)
Horizon Centre (Ross)
Ross Juniors U10s Football